TERMS & CONDITIONS
There's an old saying, "Good fences make for good neighbors."
CLARITY IS KINDNESS...
Refund Policy
All custom screen-printing orders are pre-approved through our quoting process. However, we are not responsible for low resolution prints due to photos. We will inform you if we see any issue with the resolution.
We REQUIRE an Approval of proof before anything goes to print.
Please note, we do not issue refunds on custom orders once production has begun.
Payment Policy
Full payment is required upfront after the quote has been approved. No order will proceed until payment is received.
Delivery Policy
All custom items being printed locally will be available for pick up. All shipped items will be shipped once the order is completed and a UPS tracking number will be provided.
Cancellation Policy
Orders can only be canceled prior to the start of printing or embroidery. Once production has begun, cancellations are not possible.
PHOTO RELEASE
Photo Release
When you post your photos anywhere on our site or social media platforms, you are agreeing to the following:
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Swanky Monkey has permission to use, display, and share your photo on our website, across our social media channels, in marketing materials, and other communication & promotional platforms.
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You confirm that you own the photo(s) or have permission to share them and that they do not infringe on the rights of others.
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You understand that you will not receive any compensation for the use of your photo(s).
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You release Swanky Monkey from any liability related to the use of your photo(s)